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Frequently Asked Questions

Nao Now is honored to be acknowledged by top education platforms and global organizations — and even more proud to earn the trust of thousands of parents around the world.

Getting Started

How is Nao Now different from other English programs?

Who are Nao Now's mentors?

What’s included with each class?

How do I determine my English level?

Where can I find pricing and package details?

Mentors

Who are Nao Now's mentors?

Will I always have the same mentor?

Can I choose or change my mentor?

Taking Lessons

What is a trial class, and how is it different from a regular class?

What’s included with each class?

When and where can I take classes?

What if I miss a class or face tech issues?

How can I get the most out of my lessons?

Payments & Policies

Where can I find pricing and package details?

How do I pay for classes? Do you offer installment plans?

What’s your refund and cancellation policy?

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