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Refund Policy

Nao Now Refund Policy Policies for Students and Parents:

Nao Now abides by Korean consumer protection and education laws. We offer a transparent refund policy in accordance with Article 18 of the Enforcement Decree of the Private Education Act.

Standard Refund Policy

Condition

Refund Amount

Before class starts
100% refund
Less than 1/3 of the course completed
2/3 of total tuition refunded
Between 1/3 and 1/2 completed
1/2 of total tuition refunded
More than 1/2 completed
No refund

Refunds will be processed within 5 business days of a valid request

Special Circumstances

If classes are canceled due to company-side issues (e.g., mentor cancellation, system failure), a full refund for any unused portion will be provided.